Authenticity of reviews

Reviews on our website can only be submitted by people who have actually purchased the products to be reviewed from us. Email invitations to submit reviews are only sent to email addresses that have been used to complete a purchase.
 
We check each review manually and only publish it if there is a verified purchase. This is the case if the name of the person giving the review, the email address, the invoice or receipt number or order number given and the product to be rated can be assigned to an order or a purchase.

 
In the event of anomalies or indications that the rating is not based on a purchase, we request proof of the legitimacy of the rating submitted. If the circumstances become clearer, the valuation will be adjusted accordingly. If the circumstances for the review submission are still unclear, the corresponding rating will not be published at all. Reviews that contain untrue claims and attempts at manipulation, advertising for other products or any form of discrimination and insults are also excluded from publication. Double ratings by one and the same person for one and the same product are not possible.
There is no stricter filtering of negative or preferential treatment of positive ratings. Nor do we offer any benefits, special conditions, discounts or other consideration or incentives for submitting a positive or withdrawing a negative review.